Service training

TRAINING FOR FIELD SERVICE TECHNICIANS & ENGINEERS

Field service training allows your field service engineers, technicians and other team members to better assist customers while in the field. Clear benefits for our partners are improved first-time fix rates, arriving at solutions faster and providing you with new revenue opportunities.

OVERVIEW

Proactive, high-quality service and installation ensures not only patient safety, but it is also an essential part of the medical device business and regulations. Merivaara Service Training enables you to offer high quality maintenance and installation services to meet today’s safety requirements.

Participants who successfully pass a training course will receive an official Training Certificate and access to all product related service material in Merivaara Extranet. The Certification allows you to grow your service business as Merivaara certified service and installation provider.

All Merivaara training certificates are valid for 2 years, if not otherwise stated.

TRAINING CONTENT

FIELD SERVICE TRAINING COURSES CONSIST OF FOLLOWING TOPICS:

  • Merivaara Extranet and Merivaara support material
  • Merivaara Support Portal
  • Basics of the products
  • (Installation)
  • Service tasks
  • Troubleshooting

OPEN THE LINK BELOW TO SEE TRAINING PROGRAM FOR EACH PRODUCT:

Service training for Practico operating tables
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Service training for Smarter Practico operating tables
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Service training for Promerix operating tables
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Installation and service training for Q-Flow surgical lights
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Choose the training course that suits your needs from the options below:

Hands-on training

E-learning